Turn disconnected security signals into one investigation. See how a redesigned SecOps model gave analysts more context to prioritize real risk, automate response, and add specialist capacity without giving up internal control.
When a global defense and mission-support company found that its security operations were no longer keeping pace with the complexity of its environment, the problem was not a lack of security capability. The customer already had a mature network security architecture. The challenge was that detection, investigation, and response still depended on multiple platforms, separate telemetry sources, and an operating model that required too much manual effort from the internal team.
We architected a new SecOps model that brought those capabilities into a more connected operating environment. Network and endpoint telemetry could be correlated into a common investigative context, overlapping tools could be consolidated, and specialist support was built in to keep the environment tuned, integrated, and effective as requirements changed.
The customer had already deployed Palo Alto Networks Prisma Access, Prisma SD-WAN, and PA-Series and VM-Series firewalls as part of its move toward a global Zero Trust architecture.Security operations, however, were still split across Microsoft Sentinel, Rapid7, Microsoft Defender EDR, a third-party MSSP, a third-party incident response team, and an overwhelmed internal security analyst team. The existing tools were already generating more alerts than could be investigated in a day, and the CISO knew this volume would rise as their architecture evolved.
Alert volume wasn’t the core problem. The team needed a better way to determine whether separate signals were related, understand the scope of an incident, and decide which risks required attention first.
The same challenge existed in vulnerability management. Identifying a vulnerability did not, on its own, show how exposed the affected asset was, whether other security signals increased its significance, or how urgently remediation should be prioritized. The team needed more context around both threats and exposure, not simply more findings.
The customer lacked the internal resources to continuously tune, optimize, and integrate its existing security environment.
As Zero Trust adoption expanded, the team needed deeper specialist expertise without ceding visibility, control, or operational ownership to a black-box managed Security Operations Center (mSOC) provider.
The challenge had shifted from building the right security architecture to operating it effectively. The customer had strong controls in place, but fragmented operations made it difficult to turn those controls into fast, consistent decisions. Any SecOps model therefore had to add capacity and context without adding another layer of complexity or taking control away from the internal team.
Globalgig treated network security, endpoint detection, AI security, exposure management, and SecOps as parts of one operating environment rather than separate technology domains.Overlapping capabilities were consolidated. Systems that still served a clear purpose were retained and integrated. Telemetry that previously had to be interpreted across separate platforms could be brought into a more consistent data and investigative layer.The result is a simpler operating model with clearer ownership and a more direct path from signal to context, to prioritized incident, to response.
We consolidated network security management into Strata Cloud Manager, replacing the fractured management model across Panorama, Fortinet, and Cisco Meraki with a single console.Centralized management also created a cleaner source of network security telemetry for the SecOps platform, reducing the need to reconcile data from separate management environments.
We architected the consolidation of Microsoft Sentinel and Rapid7 into Cortex XSIAM, replacing two separate SIEM environments with a common platform for detection, investigation, and response.The change reduced more than the number of consoles. Security activity from different sources could be normalized, correlated, and grouped into a more coherent incident context, reducing the manual work required to establish whether separate alerts were part of the same attack.
Strata Logging Service feeds security telemetry from the Palo Alto Networks Strata Cloud Manager Network Security tools directly into Cortex XSIAM, while Cortex XDR replaces Microsoft EDR.
This brings network and endpoint activity into the same operating model, where telemetry can be normalized, correlated, and grouped into connected incidents. Instead of analysts manually reconciling separate alerts, they gain a clearer view of the sequence, scope, and impact of an attack across the environment.
XDR and network security controls contribute context across the attack path, helping analysts investigate connected activity as one incident rather than piecing it together across separate tools.
We used native integrations between Palo Alto Networks Network Security and SecOps capabilities rather than building custom connections between separate platforms.Enterprise application telemetry can also be ingested without consuming paid storage in Cortex XSIAM, allowing the SOC to expand visibility without increasing data costs at the same rate.
We introduced Cortex Exposure Management to give the team greater context around where vulnerabilities sit in the environment, helping them prioritize remediation based on actual exposure rather than treating every finding equally.Once a risk has been identified and prioritized, Cortex XSIAM can support the next response step, including automated remediation workflows, patching actions, or policy changes through the relevant security controls.
We designed a co-managed operating model in which the customer remains accountable for security outcomes and retains visibility into how the environment operates.Around that internal team, we provide 24/7 specialist capacity for tuning, optimization, integration work, and complex escalation. This separates work that requires ongoing platform expertise from the higher-value decisions the customer wants its own security team to retain.
The Globalgig difference was how we got to this end state. We worked across the customer’s technology, existing licenses, operational constraints, and vendor relationships to make decisions based on what would work in practice, rather than following a predefined product blueprint.Our role extended beyond the technical design to making sure the model worked commercially and operationally, and remained practical for the customer to own and run over time.
We assessed the customer’s existing licenses, security tools, and capabilities before designing the future-state architecture.The assessment showed what could be consolidated, what should be retained, and which existing functions the new platform could replace, avoiding another unnecessary layer of technology.
Specialist support was built around the customer’s environment, operational constraints, and needs rather than delivered through a standardized managed-service model.Ongoing tuning, optimization, integration work, and complex escalations are shaped by what the customer has deployed and how those requirements evolve over time.
Because we had already designed and documented the customer’s SASE environment, we could extend that existing architecture rather than treat SecOps as a separate layer. The new SecOps capabilities were incorporated into the same as-built view, giving the customer one current record of how the network, security components, data flows, and controls fit together.
We help organizations simplify disconnected security operations, connect network and endpoint telemetry, and build the operating model needed to identify, prioritize, and act on risk as their environment grows.
If your team is spending too much time moving between tools, triaging alerts, and manually piecing together incidents, let’s talk.
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