Customer Needs | Globalgig Delivers |
Keep the existing phone systems | SIP connectivity for existing PBX and UCaaS platforms |
Replace aging voice infrastructure | Modern IP-based voice connectivity replacing PRI, ISDN, and TDM services |
Avoid unnecessary network changes | Flexible deployment over the customer’s existing network or a Globalgig-provided circuit, with private, dedicated, public internet, and cloud connectivity options. |
Make and receive external calls through Microsoft Teams | Native Microsoft Teams Direct Routing with dedicated SIP connectivity |
Establish a local voice presence worldwide | Local Direct Inward Dialing (DIDs) in 55+ countries, toll-free services in 120+ countries and territories, backed by global carrier interconnections |
Expand quickly as the business grows | Rapid provisioning of new locations, users, and telephone numbers |
Keep voice services available during disruption | Built-in failover, redundancy, and disaster recovery options |
Ensure secure voice communications | TLS signaling and SRTP media encryption |
Meet regulatory and compliance obligations | E911 support and STIR/SHAKEN caller authentication |
Reduce the complexity of multi-site billing | Pooled usage across locations with consolidated invoicing |
Reduce the day-to-day burden on internal teams | Proactive 24/7 monitoring, management, and support from experienced voice specialists |